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  • Hello! Thank you for your support of CUBOT!
  • ① If you need a return or refund, please contact the seller you purchased from directly. You can contact them on the order details page.
  • ② If you have any other questions, please fill out the form below and our team will help you as soon as possible.
  • Thank you for your understanding and support!
*Country
*Name
*Email
*Product Type
*Product Model
*Purchase channels
*Product Serial Number (IMEI)
To check the IMEI number:dial and enter *#06#, or check the back of the device or the bottom of the box. If not available, please fill in N/A.
*Device Problems
Unable to power on / Auto shutdown / System crash Network problem / Signal abnormality Call Problems / Abnormal Sound Screen Problems Charging / Battery Problems Camera Problems Software Problems Cracked Screen Fingerprint Sensor Failure Auto Reboot Other
*Fault Description
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