Verify Connectivity issues

Connectivity Issues

• In the event your device can no longer access data, there are a few things you should check.

• Make sure you are not in airplane mode, as this will prevent any active data connection that isn’t Wi-Fi.

• Verify that your Wi-Fi Network has a current, and active Data connection.

• Try connecting your device to another Wi-Fi Network to verify that it is not a network issue.

• Turn off Wi-Fi connection and determine if your device is receive Cellular Data connection.

• If your Cellular Data is also unavailable, reboot the device and try again.

• Make sure that your Cellular Data is active by reaching out to your service provider.